In response to Covid-19, the Renz Insurance Agency will be implementing changes regarding how we do business. Our highest priority is to maintain the same level of customer service while ensuring the safety of our employees, our customers, and the community.
Beginning Monday, May 25th (05/25/2020) our office will once again be open to the public. We have established procedures to ensure the safety of both our employees and our customers during this re-opening phase. Immediately beyond the door is a table with hand sanitizers and masks. We require anyone that enters to sanitize their hands and put on a mask if they do not have one already. Our staff will be wearing face masks as well and will sanitize their hands before and after meeting with you.
During this uncertain time, we understand that physical visits may not be an option. We can still be reached several via phone or email. Please call 330-722-2800 or email firstname.lastname@example.org to contact our agents and they will be ready and able to quote and write any policy you may need. Each of our agents can be contacted by their individual email address as well.
Payments: Payments can be made using a bank account or card can be accepted via phone at 330-722-2800. You may also make payments directly to the insurance company if you would prefer. In the event of cash payment, you may now make that payment at the office by following the procedures above. There will also be a secure payment box located outside the door as a contactless option.