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COVID-19 Procedure Update – March 2021


In response to Covid-19, the Renz Insurance Agency will be implementing changes regarding how we do business. Our highest priority is to maintain the same level of customer service while ensuring the safety of our employees, our customers, and the community. 

Beginning Monday, March 1st (03/01/2021) our office will be open to the public, once again. We require face coverings for all staff and public entering our building. If you do not have a mask, we will provide one for you.

During this uncertain time, we understand that physical visits may not be an option. We can still be reached via phone or email. Please call 330-722-2800 or email to contact our agents and they will be ready and able to quote and write any policy you may need. Each of our agents can be contacted by their individual email address as well.

Payments can be made using a bank account or credit card and can be accepted via phone at 330-722-2800. You may also make payments directly to the insurance company if you would prefer. In the event of cash payment, you may make that payment at the office by using our secure payment box located outside the door as a contactless option. Additionally, any documents, such as forms or applications, can be dropped off in our mailbox. 

If you have any questions or concerns, please do not hesitate to communicate with one of our staff members. We will maintain our normal hours of 9 am to 5 pm Monday through Friday and Saturdays by appointment. 

For more help or questions concerning Covid-19, please refer to or 

Thank you for your patience and understanding during this process.