Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business.  Building a long-lasting relationship with our clients is our number one priority.

Kellie Shafer

Kellie has been with the Agency since 2009, and has over 15 years experience within the insurance industry. She is a licensed agent specializing in personal lines.

Kellie grew up in Westerville, Ohio where she graduated from Westerville South High School, and moved to Medina in 1993. She is the proud mother of three children and grandmother of four.

Michael Hreno

Michael has been with the agency since 2012 with over 25 years experience in the insurance industry. He is a licensed agent and currently a Personal and Commercial Producer for our agency.

Mike is from the Warren-Youngstown area and a graduate of Howland High School and Bowling Green State University. He currently lives in Howland and services the northeast area of Ohio.

Terri Batcha

Terri is the newest member of our agency, joining in 2014. She is currently our office administrator, and Licensed Notary Public.

Terri graduated from Brooklyn High School in Parma, Ohio and is the proud mother of two girls.

Patrick Renz

Patrick is the President of Renz Insurance Agency as well as a licensed agent with 25 years experience in the insurance industry on both the company and agency Side.

Prior to starting the agency, Patrick worked for Progressive Insurance and Affirmative Insurance Company as a Senior Marketing Representative. He then became the Vice President of Sales for North Shore Insurance Service. He is a graduate of Brecksville High School and John Carroll University.

Victoria M. Renz

Victoria has been with the agency since 1999. She is the Agency Manager, overseeing all areas of Renz Insurance Agency. She is a licensed agent specializing in commercial, life, and health.

Victoria is a proud graduate of Otterbein College, graduating in 2000 with a Bachelors of Art in History. She is an avid traveler, and enjoys the outdoors.