Customer Reviews
- RERachel E., Richfield, OH
“Always happy with the great customer service. You all are super fast and that is what keeps us happy. ”
- KSKaren S., VALLEY CITY, OH
“The customer service was great. Very sick response time. Very helpful when we have questions. ”
- JSJackie S., HOMERVILLE, OH
- CBChristopher B., NORTH ROYALTON, OH
- MRMichael R., HIGHLAND HTS, OH
“For fifteen years, Renz Insurance has always had excellent customer service. When there was a question, everyone went above and beyond to make sure the question was answered and understood. Thank you!”
- TKTodd K., Ohio
“Can’t say enough about this group. I first went to them 10+ years ago because they saved me money on my insurance. Now I stay with them because they go over and above what any other insurance company would. I’ve had an unlucky streak with minor accidents lately and they still found a way to keep me and my family happy with affordable insurance. Whether it’s Auto, Home, Personal or Life insurance – this is this place to go. The company I work for also uses them for Business and General Liability insurance. It’s a one stop shop. Thanks for always being there when you’re needed Vickie, Pat and crew.”
Kristie B., Columbus, OH“Kellie is amazing & very professional with great customer service !!!!!!❤ Im happy to know such a wonderful agengy.”
- Rob R., Sagamore Hills, OH
- Pam W., Ohio
- Naomi T., Ohio
- Fred J., Canton, OH
- CDCamilla D., Ohio
“Thank you for your service and kindness throughout this transition. You have been a blessing and I would recommend anyone to such a fine, professional business as Erie Insurance through Renz Insurance Agency.”
- DDDerek D., Customer since 1999
“Kellie, I just wanted to take this chance to say thank you for how you helped us handle our recent claim. … I don’t know if I can get cheaper rates somewhere else, and I really don’t care… the service I get and the tone of voice I receive on the other side of the line is worth it for me. Customer service is a lost art in today’s world, but you seem to have it figured out. It’s how you treat me and my wife that make me want to stay with Erie and that’s worth its weight in gold as far as I am concerned. Thank you again for helping us, I just know that when I do need you, you will be there for us.”
- JSJim S., Regional Sales Manager at Prestige Delivery Systems
“Vickie Renz and Renz Insurance Agency has been my insurance agent for 10 years. In that time she has shown an exceptional knowledge of my insurance needs. Vicki is easily accessible for questions and assistance. I have recommended Renz Insurance Agency to many colleagues and friends with confidence. She has not let me down. I would highly recommend her and her associate Pat Renz as an Insurance agent.”
- JBJohn B., Senior Strategic Executive at SalesForce.com
“I would highly recommend Victoria. She is a very creative person with high integrity. She is very customer driven. The results that she gets, by her passion for her work, is remarkable. Her values are never in question and she always has a cheerful personality.”
