Customer Reviews
- JRJohn R., Medina, Ohio
“Renz Insurance Agency is the most responsive and friendly insurance company out there. They always review to make sure our coverage is what we need. Price is always good with exceptional customer service. Strongly recommend!
” - SAShelley A., Medina, Ohio
“We love working with these wonderful people. They’re very knowledgeable and everyone is extremely helpful. It’s a pleasure doing business with them. We have been with the Renz Insurance group for many years. We highly recommend them!
CAT Techologies, LLC”
- NSNikki S., Medina, Ohio
“All three ladies are very knowledgeable and helpful for any car or home insurance questions. Even when asking for quotes, Kelly takes the time to go over every aspect of the policy in detail. Great service ladies!
” - DSDrew S., Medina, Ohio
“Renz insurance has been so great to me. They have always given me the best customer service. I couldn’t be happier with them. They also have great rates!!!!
” - VBVicki B., Medina, Ohio
“I have been with Renz for years and will never leave! My agent, Vickie Renz, is absolutely exceptional. She always answers all my questions whether it is from emails or on the phone and never rushes me! I have referred my family and friends to her knowing they will be well taken care of. We always seem to have a lot of changes to our policy and she never hesitates to spend time with me to figure out what is best for all our insurance needs. We have used their claim service as well and all went smoothly. I highly recommend this agency. They treat you like family!!!!
” - EDErich D., Medina, Ohio
“I am very happy with Renz Insurance and Kellie Shafer. The rates continue to drop every 6 months and the support I receive is 10/10
” - JSJoe S., Medina, Ohio
“Renz goes above and beyond to make sure we are always taken care of. They have great rates and spectacular customer service. We have needed assistance after business hours and they always do everything they can to go out of the way and make sure we have what we need.
” - ABAmanda B., Medina, Ohio
“The staff here is awesome! Very knowledgeable, friendly and good for a laugh!
Would highly recommend and have in the past.
I have many family members who use them as well.” - TDTonya D., Medina, Ohio
“I cannot say enough great things about this team. Being a customer for over ten years, I have never had an issue filing a claim, getting a question answered or having someone call me back in timely manner. They make feel like a family member – even at times sending me personal reminders and notes. Victoria in the office is one of the friendliest people to talk to.
” - PKBRUNSWICK, OHCustomer since May 2005
“Whenever we’ve had a problem, claim or just a question, Kelly has always been there to help us through some stressful times. Her follow through and thoughtfulness is what really makes the difference for us. ”
- DMDevon M., Medina, Ohio
“Exceptional services!
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- TBTori B., Medina, Ohio
“I have never had trouble getting through to speak with someone when I needed and everyone has always been really helpful in answering all of my questions every time I call.
” - BKBetsy K., Medina, Ohio
“These guys are great. Very helpful and they know their stuff.
” - DKDon K., Medina, Ohio
“The staff is the best. Always pleasant and helpful. We feel our casualty needs are in great hands.
” - SBAnonymous, BEDFORD, OHCustomer since May 2013
“The agents always take time to listen and understand our specific needs before suggesting products.”